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On July 29, Microsoft officially released Windows 10. Microsoft named the new OS Windows 10, and not Windows 9, because of a new deployment philosophy for future operating systems.
What does this mean for you and your PC?
For now, nothing. Hold off on the upgrade. There are too many business continuity concerns to jump in with both feet at this time.
Currently, we are running Windows 10 in a lab environment testing for application compatibility. Many of our client clients have industry specific applications which might be incompatible with Windows 10. We need to confirm these applications will function and be supported, before you upgrade.
How long should you hold off?
That is a tough question to answer. However, in coming months we will have better idea of what popular programs will function well and which ones won’t. We will be testing client specific programs on test machines at the client location first.
Do you have to upgrade at all?
If you are running Windows 8, no. If you are running Windows 7 or earlier, Microsoft will soon discontinue patching and support for your OS. However, there are compelling reasons to upgrade once the coast is clear. Microsoft is offering a conditional free upgrade in the next year from a currently licensed Windows 7 or later system. It would be good to take advantage of this over the next year as long as the hardware and software needs are met. Network Depot can help you determine if your system is compatible and if you qualify for the upgrade.
Will your old, legacy programs work?
That is the toughest question of all. Many clients have programs that are quite old, industry specific, and have not been updated for even Windows 7 or Windows 8. These specific programs may need to be kept on older machines with older operating systems as long as that program is used. Given the risk of newer systems not supporting legacy programs, moving away from them needs to be addressed with urgency.
Please feel free contact us at (703)264-7776 to schedule a Windows 10 migration plan review for your company.
Buying new equipment for your business can be a harrowing process. There are so many different aspects to consider that at times it can seem like an overwhelming task- especially if you are purchasing something that is a key component to the infrastructure of your company, like a server.
When you work with an outsourced IT company that has their own procurement department (like Network Depot), this helps to take some of the pressure off, because they are able to recommend the type of equipment that is best suited for your company.
There will be occasions when you purchase equipment through an IT company that you will notice a higher price on these than if you were to go to some place like Best Buy or Micro Center. So the big question is (obviously)- why does it cost so much more? And the follow up question- is it really worth the extra cost?
No one likes to talk about it, but a reality of the business world is that you have to prepare for losing an employee. It's hard not to think of everyone as a work family, especially in smaller companies, but at the end of the day employee turnover is a natural occurrence. Sometimes the employee will choose to leave, other times they will be asked to leave. Either way, it is important to make sure that you have an off-boarding process in place.
First, let's answer the obvious question- Why? Why does it matter whether or not you have a written, specific, off-boarding process for employees?
The answer can be summed up in one word- Security.
Computers seem invincible, indestructible, and infallible...but they're not. The fact is, without proper care, computer equipment can get sick- just like people. So here are some tips that will help keep your computer equipment healthy as long as possible.
1. Get plenty of rest: It is actually important to turn your computer off every so often. This gives it the opportunity to rest, and when you turn it back on, it will likely install all of those updates you kept putting off that required a reboot. A best practice is to reboot your computer once a week. This will minimize the amount of time it takes to install all those updates and help keep your computer running more efficiently.
SLA's (or Service Level Agreements) serve as guidelines when you enter into a support contract with a company. They provide the expectations that you, as the customer, should have when you contact them for service. But at Network Depot, we don't believe in the typical SLA guidelines that most IT support companies use. Instead, we use what we like to call "Common Sense SLA", which is really based off of one very important measurement (the most important, in our opinion)- customer happiness.
To learn more about how Common Sense SLA works, check out this brief, under 2-minute video.
For more details about how SLA response times work, check out this blog post: SLA Response Times- and Why Network Depot Doesn't Have Them.
What do you think about Common Sense SLA vs. regular SLA guidelines? Which one would you prefer? Leave us a comment and let us know!