IT Support Plans

IT Consulting for Business – Professional Technology Assessment

Providing thorough and complete IT road maps for small and midsized companies in the VA area.

IT Support PlansSmall and midsized businesses need to be efficient to be competitive. At Network Depot, we focus on efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company’s IT into higher degrees of productivity, and ultimately, profitability.

In order to take your business to the next level, you’ll need to cut out the redundancies in process and in cost. The most successful companies will acknowledge the best ways to get the most out of the resources that are available to them. If your company is looking to enhance efficiency, and with it, boost organizational bottom-line profits, consider our professional IT consulting service. We have the knowledge and the expertise necessary to make your technology work best for you.

Professional Technology Consultants

Our technicians are versed in all types of business technology.

The consultants at Network Depot are extremely skilled at working with you to find business-minded solutions for any IT-related situation. We will create a customized IT roadmap that incorporates all types of information, such as:

  • Organizational computing requirements
  • Present and future business strategies
  • User needs and opinions
  • Company guidelines and procedures

With this information in hand, our technicians can go to work implementing technology to meet your needs and thereby deliver to your company a complete computer infrastructure that is constructed specifically for your business. Our consulting services don’t stop there. We provide ongoing consultations to ensure that your technology is meeting all of you and your staff’s business needs.

Flexible Solutions that Grow When You Do

We take into account where you are going, not just where you are.

Improve the speed in which tasks get done by implementing technology enhancements. You can bring automation to many aspects of your business, and get more done, from more places, anytime; you just have to know where to start. Our consultants have knowledge of how to put together a solid IT infrastructure and are well versed in industry best practices. At Network Depot, we are known as the top managed services provider in the VA area and our IT solutions allow you to leverage your technology in a way that improved process and provides superior efficiency. Take your business above and beyond with Network Depot.

Comprehensive IT Support

Computer and network support for VA small and midsized businesses.

Downtime is a profit killer. At Network Depot, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the VA area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that Network Depot’s managed IT and computer repair services present businesses like yours.

Computer Hardware Support

If your hardware breaks, our tech support is there to fix it!

Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at Network Depot possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.

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Software Licensing and Management

Experience the most effective day-to-day operations with up to date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate your the computing your staff needs. At Network Depot, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.

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Network Depot’s Help Desk

Your company’s personal IT hotline!

Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, Network Depot offers Help Desk Support as an optional part of our Comprehensive IT support service.

Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.

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Remote Monitoring and Maintenance

Proactively prevent network and workstation IT issues with our remote monitoring solution.

We know how frustrating it can be whenever a computer, a printer, or your network goes down. It prevents people from being able to complete their daily tasks, which adds to the cost of operations, and the cost of repairing the problem. With Network Depot’s remote monitoring service, you never have to worry about that again.

How we approach the monitoring process.

Proactively prevent network and workstation IT issues with our remote monitoring solution.

Our monitoring software is installed on all your workstations and your servers. The detection of any unnatural condition will trigger a notification be sent to our Network Operations Center (NOC). The NOC generates a ticket using this information and notifies our technicians that investigate the issue.

IT Support PlansOur remote login tool allows us access to any managed PC, so our knowledgeable technicians are able to virtually see what is on your employees screen when they have an issue. This tool also allows our technicians to navigate around inside the operating system (OS), and quickly fix potentially critical issues. This system significantly limits the ambiguity that results in frustrating communication breakdowns. Our affordable and flat-rate Remote Monitoring service will proactively eliminate serious errors before they occur.

Maintenance

Eliminate potential security threats and software errors with remote maintenance.

Keeping your software and firmware up to date is crucial to keeping your workstations and servers running smoothly. New viruses, Trojan horses, and other malware are created everyday. The are designed to exploit holes in a software’s code to gain access to your system. While all major software companies do a great job in “patching” these holes, users are known to be regularly naive or careless. With our remote maintenance solution, we work with your staff to take care of all the essential maintenance that your computer systems need.

How we approach the maintenance process.
Configuration profiles are set up on all of your workstations and servers where we can catalog important information about the PCs you need managed; such as OS type, software license information, anti-virus information, internal specifications of the machines, and user information. Whenever updates become available for any of your hardware or software, it sends a notification to our NOC, allowing us to schedule updates to be delivered at a time that works best for your business. This ensures that your workstations and servers receive the necessary updates at a time that doesn’t create downtime.

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Managed IT | Outsource Your IT with Help Desk Support at a Flat Monthly Rate

Solutions for the Information Age
Network Depot’s managed IT services can help eliminate your company’s technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, Network Depot is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

Budget Your IT

Predictable IT budgeting with a flat-rate service plan!

With our highly affordable managed IT services, you will never have to worry about the expense of repairing a network or workstation problem again. Network Depot provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We can help put you in a position where your technology issues won’t stand in the way of your company’s profitability. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. This allows what would normally be a capital expense, to become an affordable operational expense. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.

Reduce Costly Downtime

Ensure your employees can focus on their task, and not your IT!

We don’t have to stop what were doing to resolve your IT problems. Chances are, we’ve prevented them from happening. Using us as your complete IT technician can allow the people that make your organization run, be able to work without interruption from technical issues that plague less efficient companies. Our monitoring and maintenance services provide companies with avenues to be more efficient and exceed projections, which often leads to the potential for rapid growth.

We deliver efficiency! Since we catch most problems before they occur with our remote monitoring tool, there is no interruption of service and no downtime. When your software needs updating, it is done outside of regular business hours, ensuring your workstations are ready to go when your staff arrives for work.

Dependable Service

We are always there for you.
We all know that catastrophes can happen at anytime. What do you do if you’re having a network issue and your administrator called out for the day? It’s going to cost you in downtime! With Network Depot’s managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for ourselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:

  • Remote Monitoring and Maintenance
  • Comprehensive IT Support
  • Vendor Management
  • Security Solutions
  • Help Desk with Experienced Technicians

As a Network Depot partner, you’ll experience efficient and high-quality IT consulting and support.

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IT Vendor Management | Warranty and Hardware Management

IT Vendor Relation Management and Support

An IT consultant with your company’s best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, “How will I grow my business while minimizing expenses?”, or, “How will I protect my data from situations like natural disasters and all the malicious entities out there?”

You aren’t alone.

IT Support PlansMany business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At Network Depot we deal in solutions!

What if we told you that we could supply you with consultations, just like a Chief Information Officer, at a fraction of the cost? The IT professionals at Network Depot can do just that. With our Virtual CIO service, we provide you with an IT roadmap aligned specifically to make your business more profitable.

Our vendor management service works with third-party vendors to help you reduce bottom-line expenses and present you solutions on the determination of which hardware and software suppliers will work best to suit your needs. Our service ranges from a simple consultation to the more in-depth program of infrastructure management. In this way, our Virtual CIO offering is sure to be a valuable asset to rely on when it’s time to evaluate your company’s technology needs.

Increase Your Company’s Efficiency

Let us be your go-to solution.

We all have that one person in the office that people turn to whenever they have a problem with their technology. You may even be witnessing a decline in performance from them because of this. Those people who become the office “hero” often get burnt out quickly and see their performance diminish because they spend most of their time arguing on the phone with vendors.

You need a central point of contact that can handle all these issues and solve them effectively and efficiently. The IT professionals at Network Depot are proud to provide this service as a part of their flat-rate managed services contract. Having us aboard can free you and your office hero up so that you can focus on the administration of your business. It also helps that we speak technical jargon, so vendors are less likely to point fingers because we can literally tell them the solution they need to implement.

With our Vendor Management service, we take a physical inventory of all of your hardware and software along with serial numbers, warranties, registrations, licenses, and configurations, keeping them documented for easy access. This helps limit downtime when something breaks or is damaged. Anytime you need a new piece of hardware or software; or are simply having a problem with a particular part of your IT, all you have to do is call us. Since we have this information on hand, we will take the time to handle the relationship with the necessary vendors on your behalf. When we’re done, we will inform you of what was done or is expected to be done in real time.

Free Consultation

We would love to meet with you and discuss how Network Depot does things differently. Click the button below or call us at 703-264-7776 to register for a free consultation.

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